Privacy Policy

1. Information we collect

The information we collect depends on how you interact with Cancer Copilot.

Information you provide

You may provide:

• Name, email address, telephone number, password, and account details.
• Profile information and communication preferences.
• Treatment-related information you choose to enter, including appointments, medications, goals, symptoms, observations, questions, and care-plan activities.
• Information about people you invite to participate as Copilots.
• Messages, support requests, survey responses, and other communications.
• Information submitted by doctors, practices, pharmaceutical organizations, or prospective partners.

Please only provide information you are authorized to share.

Information collected automatically

We may collect device and browser information, IP address, approximate region, pages viewed, feature interactions, session information, diagnostic data, and cookie information. We do not intend to use sensitive health information for targeted advertising.

Information from other sources

We may receive information from a patient who invites you, an authorized participating provider, service providers, public sources, professional directories, or integrations you intentionally connect.

2. How we use information

We may use information to create and secure accounts; provide organizational and tracking features; share permitted updates; remember preferences; provide support; operate and improve the service; prevent misuse; communicate service notices; meet legal obligations; and enforce our terms. We may use aggregated or de-identified information for analytics, research, and product improvement.

3. How information may be shared

With people you authorize

Information may be shared with Copilots and other participants according to permissions selected by the patient or authorized account holder.

With service providers

We may share information with vendors supporting hosting, security, authentication, communications, analytics, customer support, and technical operations.

With healthcare organizations

When we provide services on behalf of a healthcare organization, information may be shared according to applicable agreements, permissions, and law.

Legal, safety, and business purposes

We may disclose information to comply with lawful requests, investigate misuse, protect rights and safety, or complete a merger, financing, acquisition, reorganization, or sale. We may also share information at your direction or with your consent.

4. Advertising and sponsored content

Cancer Copilot may display clearly labeled sponsored content. Sponsored content is separate from care-plan guidance and is not medical advice. Cancer Copilot does not sell personal or sensitive health information or disclose sensitive health information to advertisers for targeted advertising. Advertisers may receive aggregated or de-identified placement reporting.

5. Cookies and analytics

We may use cookies, local storage, pixels, and similar technologies to maintain sessions, remember preferences, protect security, understand performance, measure feature usage, and diagnose problems. Browser settings may allow you to manage cookies, but disabling necessary cookies may affect the service.

6. Health information and HIPAA

HIPAA does not automatically apply to all health information entered into a consumer application. When Cancer Copilot acts as a business associate to a HIPAA-covered organization, applicable information will be handled according to HIPAA and the relevant agreement. When HIPAA does not apply, health-related information will be handled under this policy and other applicable laws.

Do not use Cancer Copilot for emergencies. Contact emergency services or an appropriate healthcare professional in a medical emergency.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information, which may include encryption, access controls, monitoring, secure-development practices, and vendor reviews. No internet service can be guaranteed completely secure. We will investigate incidents and provide notifications when required by law.

8. Data retention

We retain information for as long as reasonably necessary to provide services, maintain accounts, fulfill the purposes in this policy, meet legal and security obligations, resolve disputes, and enforce agreements. Retention periods vary by information type and context.

9. Your choices and privacy rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of information; withdraw consent; opt out of marketing; appeal a decision; or complain to a regulator. Exceptions may apply.

To submit a request, contact privacy@cancercopilot.com. We may need to verify your identity.

10. Copilot and shared-account responsibilities

If you are invited as a Copilot, use another person’s information only for the supportive purpose for which access was granted. Do not copy, disclose, or use health-related information without authorization. If you received access by mistake, stop accessing the information and contact us.

11. Children’s privacy

Cancer Copilot is not intended for children under 13, and we do not knowingly collect their information without legally sufficient authorization. Contact us if you believe a child provided information without appropriate authorization.

12. International users

Cancer Copilot is operated from the United States. Information may be processed in the United States or other jurisdictions where our providers operate. Where required, we use appropriate safeguards for international transfers.

13. Third-party websites and services

Our website may link to providers, trial registries, manufacturers, support organizations, and other services. Their own policies govern information you provide to them. A link or listing does not necessarily constitute an endorsement or medical recommendation.

14. Changes to this policy

We may update this policy as our services or legal obligations change. We will provide appropriate notice of material changes. The effective date identifies the latest version.

15. Contact us

Questions or privacy requests may be directed to:

Cancer Copilot Technologies, Inc.
Attn: Privacy
[Street Address]
[City, State ZIP]
[Country]

Email: privacy@cancercopilot.com
Telephone: [Privacy telephone number]